General

Imperfect frame is Indonesia's travel photo project created by French photographer Marius Moragues.

The project is supported by the Ministry of Tourism of Indonesia and aims to preserve the archipelago’s cultural heritage.

The project envisions the exploration and documentation of Indonesia by motorbike over a period of ten years, focusing on its ethnies, cultures and destinations.

Indonesia impresses by its variety of landscapes and destinations—but all those travel experiences wouldn’t be the same without the people who live there.

For my part, I was drawn by people’s incredible kindness and hospitality which made me instantly connect with them in a special way. The solidarity we can find in Indonesia is beyond anyone can expect and the people are some of the kindest, warmest human beings I have ever met.

I am today proud to be able to pay tribute to Indonesia my own way and invite you to discover this wonderful country!

I first arrived in Indonesia and more specifically in Jambi, in September 2015.

At that time, I was a backpacker traveling throughout Southeast Asia eager to discover new cultures and meet new people while teaching English as a volunteer for schools and organizations.

I am a former landscape photographer and never thought I would someday photograph people.

I’ve become interested in photographing them because of the meaning I am able to put behind my human encounters. I love to visually transcribe life’s raw emotions, especially from children and elderly. They all have a story to tell which I am always eager to listen and learn from. Imperfect frame aims at inspiring other people through meaningful travel encounters in order to give a unique life’s perception and philosophy.

I use Adobe Photoshop and Lightroom.

I am not proposing any such courses at the moment. However, I may have the plan to release in the future a full online video course that will teach you how to edit travel portraits.

If you feel there may be an opportunity to work together, I’d love to hear from you. As a photographer, I believe in staying true to my values and ethos, and want to work with those who share the same spirit of Imperfect Frame.

If you have an idea of how we could work together, please email me at marius@imperfectframe.com.

In order for me to work correctly, I usually travel by myself only. But, if for some reasons you happen to be in the same area than the one I currently am, depending on the nature of the purpose and of my personal schedule, then you may follow me. Check my Instagram to know my latest position.

I always look forward to work with talented people in the creative industry and I’m glad you appreciate this photo project!

If you think you share the same spirit of Imperfect Frame, please email me with your ideas at marius@imperfectframe.com.

I’m glad you wish to learn from me! Unfortunately, Imperfect frame is unable to facilitate photo workshops at the moment.

However, I will be working in the near future on some workshops, both for groups and one-on-one.

I will be sure to update you through my social media channels and newsletter when such workshops are made possible.

Just drop me an email at marius@imperfectframe.com and I'll look to get back to you as soon as I can.

Order & Shipping

To run an efficient service for my customers, I am working remotely with a small team in order to facilitate the purchases of my products.

In-stock photo books

All books ordered will be posted out within 48 hours.

Please double check your address to make sure it is accurate. Our expected shipping times vary based on delivery location. 

Delivery Estimates:

France: 2-3 days

Indonesia: 3-4 Days

Europe (incl. Switzerland): 7-10 Days

United Kingdom: 7-14 Days

United States/Canada: 7-10 Days

Rest of the world: 28 Days

Please note that not all destinations will conform with the above rates – they are just a guide.

In-stock art boxes

All art boxes ordered will be posted out within 48 hours.

Please double check your address to make sure it is accurate. Our expected shipping times vary based on delivery location. 

Delivery Estimates:

France: 2-3 days

Indonesia: 3-4 Days

Europe (incl. Switzerland): 7-10 Days

United Kingdom: 7-14 Days

United States/Canada: 7-10 Days

Rest of the world: 28 Days

Please note that not all destinations will conform with the above rates – they are just a guide.

Online limited-edition fine art prints

All fine art prints' online orders will be first forwarded to our photo lab in Germany.

Once the photograph has been printed and dispatched from our photo lab (usually within 48 hours), it will be shipped directly from the lab's location.

Please double check your address to make sure it is accurate.

Delivery Estimates:

Worldwide: 7 working Days

If your product still hasn’t arrived after the above timescales, please stay patient and drop us an email to sales@imperfectframe.com with your name and order number.

Because of COVID-19 and as advised by the French post office, we may ask customers to leave up to 21 days before we re-dispatch an order.

For the books and art boxes, we are unfortunately not able to offer a tracking. But a shipping confirmation email is always sent to let you know when we shipped the product(s).

For the fine art prints, we offer a tracking link via UPS, TNT or FedEx that you will find in the shipping confirmation email.

On our website, you can also click on “Track Your Order” and enter your parcel number to know more about it.

We use the Raja packaging boxes to ship each book and art box. They will be sent in a brown foam slider postal box that offers the maximal level of protection.

As for the fine art prints, they are directly handed by art packaging professionals in our German photo lab and sent in a large protective cardboard box.

Please note that for residents in Indonesia the protective packaging may be different since it is shipped from our local warehouse.

To run an efficient service for our customers, purchases of the products listed on Imperfect Frame website ordered before 02:00 p.m. (CET Time) will be posted out the same day, and orders received after 02:00 p.m. (CET Time) will be posted out the following morning.

If you contact us before your order has been posted out, then we will provide a full refund on your order.

If your order is damaged, please drop us an email at sales@imperfectframe.com with a photo of your ordered product.

We will ship you the same product at no additional cost.

So far, only the BEYOND books can be found in Indonesia at a variety of art bookstores and gallery shops or during events that I may launch locally.

We are actively working to distribute the books throughout Europe and America. We will update this section as soon as we have new sale points.

It’s of our utmost importance to have each and every customer completely satisfied with their purchase and experience.

Unless your order is damaged, all orders are final. Our e-commerce shop displays all products with an accurate representation of each of them, stating the specifications, physical attributes as well as the content.

We advise that you familiarize yourself in the shop section via our website before purchasing.

All orders are final but of course we offer free replacement in the case your product is damaged when receiving the parcel.

Do send an email to sales@imperfectframe.com along with a photo of your product and we will ship you a new one free of cost.

Note that you have a lifetime warranty on all fine art prints ordered online. It means that if anything happens to your print before or after its reception, we will ship you another one at no cost.